Frequently Asked Questions

iProcure.ai

Have questions about iProcure? We've compiled answers to the most common questions to help you navigate our platform with ease. If you don't find your question here, feel free to reach out to our support team at info@iprocure.ai

General Questions

iProcure is a B2B marketplace in Qatar that simplifies procurement by connecting businesses with trusted suppliers. Backed by BigTraders, we offer a streamlined platform for sourcing products and managing procurement processes.

Buyers can post their requirements (RFQs), and vendors can respond with quotes. Once the buyer selects a quote, the transaction can proceed to order placement, invoicing, and delivery—all within the platform.

iProcure is designed for businesses of all sizes. Whether you’re a small retailer, a large corporation, or a supplier, our platform caters to diverse procurement and sourcing needs.

Buyer Questions

Click on the Sign Up button, and fill out the basic registration form with your company details. Complete Email verification and login to provide further company details for Buyer profile. Once your profile is approved, you can start posting RFQs and receiving quotes from suppliers.

Registration is free for buyers. However, certain advanced features or services may have additional costs, which will be clearly communicated.

Yes, iProcure allows buyers to track their orders and manage invoices, payments, and delivery notes directly through the platform.

Vendor Questions

Visit our Get Your Business Listed page, complete the registration form with your business details, and upload your product catalog. Once approved, your profile will be visible to buyers.

Listing your business on iProcure is free. However, premium features, such as advanced analytics or promotional opportunities, may have associated fees.

Yes, vendors can easily upload, edit, and manage their product catalogs to showcase their offerings effectively.

Platform & Technical Questions

Absolutely. We use state-of-the-art encryption and secure servers to protect your data and ensure a safe transaction process.

Click the Forgot Password link on the login page, enter your registered email, and follow the instructions to reset your password.

Yes, iProcure supports ERP integration to help businesses streamline their procurement processes. Contact our support team for assistance with setup.

Support Questions

You can reach our support team via email at info@iprocure.ai or through the Customer Support section on our website.

We aim to respond to all inquiries within 24-48 business hours.

We welcome your feedback! Send your suggestions to info@iprocure.ai, and our team will review them for future updates.