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IP Telephony System
Service Type:
General
SKU / Item Code: BT16557
UNSPSC: 81161700
Category: Telecommunication Services
Short Description:
The IP Telephony System service provides organizations with modern, scalable, and feature-rich communication solutions. Core functions include automated call distribution, voice...
Key Attributes
| Feature | Value |
|---|---|
| System Type | IP Telephony / VoIP |
| Core Features | Automated Call Distribution (ACD), Voicemail, Unified Messaging, Call Accounting |
| Supported Users | Small, Medium, and Enterprise-scale deployments |
| Connectivity Options | SIP trunking, LAN/WAN, Cloud-hosted |
| Integration Support | CRM, ERP, and Contact Center applications |
| Scalability | Expandable number of extensions / lines |
| Security Protocols | Encryption & Firewall integration |
| Maintenance Options | Remote monitoring, periodic updates, troubleshooting I |
| Industries Served | Corporate offices, call centers, hospitality, education |
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